RayGun Technology Bike
 

FAQ's

How do I know they will fit my bike?

We have researched the fitment on all Harley-Davidson models using disc brakes going back to 1983. If your bike is listed in our fitment matrix, we guarantee it will work. If you have any questions about applications or fitment, drop us an email or call Customer Service at 866.950.3077.

I don't have a Harley. Are you going to make rotors to fit my bike?

We currently only make rotors and pads for Harley-Davidson motorcycles, however we have received a lot of requests from owners of other brands. Feel free to contact us with your specific request and check the website often to see if we've developed products for your motorcycle.

Why do you have two designs?

Everyone likes choices. Both our Single Piece and Full-Floating rotor designs offer exclusive Ray Gun Technology, look great and outperform stock equipment. If your bike has both wheels exposed, Ray Gun Rotors make a real statement about your commitment to style AND performance. Some people opt for the less expensive single piece on rear touring applications because it's hidden by the saddlebags. Our offerings allow you the freedom to choose, and that's what it's all about.

Will the rotors maintain their original finish/color?

Yes. Properly maintained and used with Ray Gun brake pads, the surface is warranted for the life of the bike on which the rotors were originally installed.

Why doesn’t the treatment wear off?

The treatment has been scientifically engineered to withstand the mechanical forces developed between the rotor and brake pad introduced during the braking process.

Won’t a smooth, hard surface make the rotor more slippery?

No. The basic principles of disc braking use hydraulic pressure supplied by the caliper to press the special formula Ray Gun Brake Pads against the treated Ray Gun rotor. It is not necessary to destroy your pads and rotors to achieve effective braking. RayGun has engineered the rotor’s working surface in combination with its Atomic-Forged treatment to outperform OEM rotors when used with RayGun brake pads.

Do they improve braking performance?

They sure do. Most riders immediately experience improved, consistent braking feel and performance. Another Ray Gun braking system advantage is the virtual elimination of brake dust.

What kind of testing have you done?

Extensive laboratory testing has been completed at the largest brake-testing facility in the world. In addition, RayGun continues ongoing independent road and dyno testing on our Atomic-Forged technology.

How long will these rotors last?

Indefinitely. We are so confident in our rotors that we offer a lifetime warranty as long as you own your motorcycle and use RayGun brake pads. See the warranty page for details.

Do I have to install new brake pads with these rotors?

The Ray Gun Lifetime Warranty requires the use of our brake pads. Besides,it is always recommended that new pads be installed when installing new rotors. We highly recommend that you install Ray Gun brake pads in order to achieve optimum performance and longevity as well as to activate and maintain your Lifetime Warranty.

Why do the pads have to be new?

Old pads almost always exhibit uneven wear, which reduces the level of contact between the pad and the rotor reducing braking performance. Besides, we don't know what's in them. Ray Gun pads are specially formulated to work with Ray Gun Rotors. They give the surface of the rotor another layer of protection.

Is there a certain kind of pad material that needs to be used?

We recommend Ray Gun pads for optimum performance. Our research has indicated that there is a great deal of difference in the composition from one brand of brake pads to another. We have designed Ray Gun brake pads to work in conjunction with our rotors and we know the exact material composition.

Are the RayGun brake pads special?

We went right to the source to have Ray Gun pads developed. We worked with one of the world’s largest manufacturers of high-performance brake pads and other friction materials. Working side-by-side with their engineering and testing groups allowed a custom-tailored brake pad especially designed for our unique rotors.

Can I just put your rotors on the front of my bike and not the rear?

Sure, but we don’t recommend it. We suggest that you replace all your rotors and brake pads with Ray Gun products for the most satisfactory and consistent results.

What is the warranty on your rotors?

All RayGun Technology motorcycle brake rotors (the "Rotors"), by Tech M3,Inc., a California corporation (the "Company"), when purchased together with, and installed and used concurrently with RayGun Technology motorcycle brake pads, are warranted against defects in material and workmanship for as long as the end user/consumer of the Rotor and Brake Pads ("Purchaser") owns the motorcycle on which the Rotor and Brake Pads are first installed, subject to the limitations herein contained. IN THE EVENT THE PURCHASER ELECTS NOT TO USE RAYGUN BRAND BRAKE PADS, THE WARRANTY IS NULL AND VOID.

Policies

Shipping

Normal shipping is UPS ground. Other methods are available at additional cost. Free UPS Ground Shipping is included with pre-tax purchases of $995 or more.

Returns (non-warranty)

Unused Items may be returned within 30 days, subject to 20% restocking fee. Items must be returned along with original packaging and copy of original sales receipt, shipping cost to be paid by customer.

Customer Service

Toll-free @ (866) 950-3077

Warranty Information

What is the Lifetime Warranty?

"All RayGun Technology motorcycle brake rotors (the "Rotors"), by Tech M3,Inc., a California corporation (the "Company"), when purchased together with, and installed and used concurrently with RayGun Technology motorcycle brake pads, are warranted against defects in material and workmanship for as long as the end user/consumer of the Rotor and Brake Pads ("Purchaser") owns the motorcycle on which the Rotor and Brake Pads are first installed, subject to the limitations herein contained. IN THE EVENT THE PURCHASER ELECTS NOT TO USE RAYGUN BRAND BRAKE PADS, THE WARRANTY IS NULL AND VOID."

Brake Rotor Warranty:

All RayGun Technology™ motorcycle brake rotors (the “Rotors”), by Tech M3, Inc., a California corporation (the “Company”), when purchased together with, and installed and used concurrently with, RayGun Technology™ motorcycle brake pads, are warranted against defects in material and workmanship for as long as the end user/consumer of the Rotor and Brake Pads (“Purchaser”) owns the motorcycle on which the Rotor and Brake Pads are first installed, subject to the limitations herein contained.

***In the event the Purchaser elects to use another brand of brake pads then the warranty is limited to one year or 10,000 miles whichever comes first.***

The sole and exclusive remedy of the Purchaser, or any third party, for any claim of any kind against the Company arising from or in connection with the purchase or use of the Rotor, including but not limited to claims in contract, warranty, negligence, or other tort, shall be, at the option of the Company, (i) a refund or credit of all or a portion of the price paid for the Rotor at issue, or (ii) repair or replacement of the Rotor, in each case, excluding all labor and ancillary charges, such as collection, shipping, fitting, installation, inconvenience, and purchasing of other products, subject to Purchaser’s fulfillment of the requirements set forth under “How to proceed with a warranty claim” below. EXCEPT AS SPECIFICALLY SET FORTH HEREIN, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, ARISING BY LAW OR CUSTOM, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY INCIDENTAL, SPECIAL, CONSEQUENTIAL OR OTHER INDIRECT DAMAGES RESULTING FROM, ARISING OUT OF OR IN ANY WAY RELATED TO THE SALE OR USE OF THE ROTORS. Notwithstanding anything herein contained to the contrary, this warranty shall, for all purposes, be void, and the Company shall have no liability or obligations to Purchaser whatsoever, if the Rotor is (i) improperly installed or not installed by a qualified and certified mechanic, (ii) not subjected to normal use and service, (iii) modified or changed in any way, (iv) damaged as a result of the neglect, negligence or misuse by Purchaser, (v) is damaged as a result of the negligence of, or failure to properly install the Rotor by, the installer, (vi) used for racing or competition purposes or, (vii) damaged as a result of road hazards or accidents. In addition, a failure to install new RayGun Technology™ Brake Pads AT TIME OF THE ROTOR INSTALLATION invalidates this warranty. In any case of warranty claim for a Rotor, you will be required to return BOTH the Brake Pads and Rotor for inspection, and these components will be carefully checked to make sure that they have been used together.

For any questions and/or problems concerning the Rotor and/or its performance, please contact the RayGun or call (866-9503077).

How to proceed with a warranty claim

A refund, credit or replacement for Warranty Claims shall be offered to Purchaser only, if the following have been satisfied: (a) A Warranty Claim MUST be accompanied by the original sales receipt (no photocopies accepted), or (b) the Company must have received a warranty card, included with the Rotor at the time of purchase, from Purchaser within 30 days of the purchase of the Rotor, or (c) Purchaser must have registered the Rotor, within thirty (30) days of purchase, at warranty@rayguntechnology.com. In addition, Purchaser must provide the Company with proof that a qualified, independent mechanic installed the Rotor and Brake Pads, or that the Rotor and Brake Pads were installed by the store from which Purchaser purchased the Rotor and Brake Pads. Any Warranty Claims by Purchaser must be accompanied by a return of the Rotor and Brake Pads to the Company and include a complete description of the problem. The Rotor and Brake Pads must be returned to the Company freight prepaid.

To enable the motorcycle to be used whilst Purchaser’s Warranty Claim is considered, should Purchaser need to purchase a replacement rotor [and brake pads], this must be done by purchasing a Rotor [and the Brake Pads] from the Company itself. In the event of a successful compensation award, the Company will refund the credit card that Purchaser used to buy the replacement Rotor [and Brake Pads], in full or in part, depending on the nature of the Warranty Claim as described above. The address to process a Warranty Claim is warranty@rayguntechnology.com for all US and Canada, and the Rotor should be sent to:

Tech M3, Inc.,
Attn: Warranty Dept.
1281 Activity Dr.
Vista, CA 92081
THIS WARRANTY IS NOT TRANSFERABLE

Motorcycle Disc Brake Pads Warranty

All RayGun Technology™ motorcycle disk brake pads by (the “Brake Pads”), ARE NOT WARRANTED BY TECH M3, INC. IN ANY MANNER WHATSOEVER, and have no warranty other than the manufacturer warranty as is described on, or set forth in, the packaging containing the Brake Pads. Any and all warranty claims by Purchaser relating to the Brake Pads, MUST be addressed to the manufacturer thereof. WITH RESPECT TO THE RAYGUN TECHNOLOGY™ MOTORCYCLE DISK BRAKE PADS BRAKE PADS BY TECH M3, INC., A CALIFORNIA CORPORATION (“THE COMPANY”) EXPRESSLY DISCLAIMS ANY AND ALL LIABILITY OR WARRANTIES, EXPRESS OR IMPLIED, ARISING BY LAW OR CUSTOM, INCLUDING, BUT NOT LIMITED, TO WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL THE COMPANY BE LIABLE, UNDER ANY CIRCUMSTANCES, FOR ANY ACTUAL OR DIRECT DAMAGES, OR INCIDENTAL, SPECIAL, CONSEQUENTIAL OR OTHER INDIRECT DAMAGES, IN EACH SUCH CASE, RESULTING FROM, ARISING OUT OF OR IN ANY WAY RELATED TO THE SALE OR USE OF THE RAY GUN TECHNOLOGY™ BRAKE PADS. For any questions and/or problems concerning the Ray Gun Technology™ motorcycle disk brake pads, please contact (866) 950-3077.